Free listings
Basic submissions are free and create no refund right.
Featured promotions
You may request cancellation and a full refund before a paid promotion begins. After promotion begins, fees are generally nonrefundable because placement and exposure are delivered immediately. If we reject a listing before promotion begins, we will refund the direct promotional fee. If we remove a listing for fraud, deception, undisclosed fees, infringement or a policy violation, no refund is due except where law requires.
Organizer claim fees
The $99 listing-claim fee pays for claim processing and organizer verification. Payment does not guarantee approval. If we cannot verify an otherwise good-faith claim, you may request review for a refund. Claims rejected for impersonation, deception, false evidence, abuse or policy violations are not refundable except where law requires.
Duplicate or erroneous charges
Contact us within 30 days of a duplicate or incorrect direct charge. Provide the account email, date, amount and transaction reference—but never send a full card number or password.
Event changes
An event’s cancellation, postponement, relocation, low attendance or change in opportunities does not automatically entitle the organizer to a promotional refund. Ticket buyers and applicants must seek refunds from the organizer or payment recipient.
Processing
Approved refunds return to the original payment method. Stripe, PayPal and financial institutions control final processing time. Nothing in this policy limits nonwaivable consumer rights.
Request a refund
Email billing@fashionshowdirectory.com or use Contact Us with “Billing and refunds” selected.